At LeadVales LLC, we strive to make our customers 100% satisfied with the services they’ve purchased from us. If you’re having trouble with LeadVales LLC service or believe it is not what you ordered, and/or you’re feeling frustrated, then please contact our customer support to report your concerns, and our team will gladly assist you as soon as possible.
At Leadvales LLC, we understand the importance of addressing any concerns or feedback our customers may have. Rest assured that we take all complaints seriously and are committed to resolving any issues in a timely and effective manner.
No returns/refunds will be offered for any purchases except if the service you’ve purchased is:
No returns/refunds will be offered for any purchases except if the service you’ve purchased is: completely irrelevant and 100% mistakes at our end, and you’ve asked for a revision, but you didn’t get any response in 72h (business days only); and/or our main service description was fully misleading. In that case, you do have the option to request a refund.
We also reserve the right to refuse a refund in the following situations:
- You have changed your mind after an order submission/subscription.
- You bought a service by mistake, and the service was sent to you.
- The service(s) was bought by your employee or inmate from your PayPal account to which he/she had legal access.
- It has been more than 7 days after we delivered the service, and you didn’t contact LeadVales LLC customer support.
- We don’t offer any refund for any gig that you buy/bought at a discounted price.
- The items you buy at a special price (e.g., promotions/discounts) will not be eligible for refunds.
LeadVales LLC offers a full or partial refund within 7 business days starting from the moment when the member makes the payment. In this case, LeadVales LLC has the right to ask questions about the refund, and we also have the right NOT to offer the refund if we see it reasonable.
Please also note that:
- You may cancel your account at any time. However, there are no refunds for cancellation.
- Refunds can take up to 14 days to reflect in your account.
The above notice also applies to the license for all of our Sign Up plans. Please contact us if you need further information.